![]() I've gone into Device Manager and removed the drivers for both the virtual CD drive and the portable device HTC One M8, but the context menu/default action remains HTC Sync Manager message that returns application not found. I'm comfortable with registry edits, but I don't really know what to look for to restore normal function to my portable drive. If anyone could advise on what steps I should take to gather info that might help in this solution or point me in the right direction, I'd greatly appreciate it. HTC support says it's not their fault, Microsoft says it's not their fault.all very frustrating. To answer your questions, neither HTC Sync Manager nor the MTP drivers ever showed up in my programs and features as they should have. #Htc sync manager keeps restarting drivers I've killed autoplay for every scenario and nothing ever technically triggered autoplay it didn't open a program or anything, Windows just queried the phone and pulled the basic driver info like it would with any other device. Every time the phone is plugged in, correctly identified devices show in device manager under portable devices and CD drives, so I would assume your program would say yes to that.Īfter much run-around (and an unfavorable set of survey answers for the front line tech support run-around) I was contacted by tier 3 tech support from HTC and they helped me restore normal function. ![]() #Htc sync manager keeps restarting how toĪfter hearing a description, his initial theory for what might have happend and how to solve the problem proved to work, and I haven't been able to duplicate the original issue since.Īs for how it happened, we aren't entirely sure. It's possible the affected drive went into a sleep state during the initial install of the driver (or USB controller disconnected it during update momentarily), or that there was a conflict, or simply that their driver software didn't interpret one SSD, 3 physical drives, a BD drive, a virtual BD drive, and three portable harddrives correctly. #Htc sync manager keeps restarting driver Whatever the case, his theory was that there was a snafu during the initial loading of drivers, and that windows/driver associated the update message with the wrong drive letter, and later also associated it with the correct drive letter (for the virtual CD drive the phone creates). #Htc sync manager keeps restarting update Changing it from drive K to drive M removed the problem. Changing it back didn't bring it back, so I don't know but I'll take it. He said that's the first time they've heard this one, but most of the cases tier 3 gets are a case by case basis of bizarre problems like that.Wondered if anyone can help. I have been trying to install HTC Sync Manager on my 64bit Windows 7 Dell. #Htc sync manager keeps restarting install The installation keeps failing with a message which says Removed this as instructed and tried to load HTC Sync Manager 1.1.83.0 from HTC website. This is probably due to a failed or cancelled download" " The files for installation requirement CheckAndRemoveOldHtcDriver could not be found. ![]() Having googled this message most answers seem to be to remove all HTC files, download HTC Sync Manager, at the point where it fails download HTC Sync, then continue downloading HTC Sync manager. This seems to work for others but not those with the message as listed above. I have tried rebooting at various points and also with antivirus switched off. ![]() I have tried contacting HTC who have not been able to help. #Htc sync manager keeps restarting driver.#Htc sync manager keeps restarting update.#Htc sync manager keeps restarting drivers.#Htc sync manager keeps restarting install.#Htc sync manager keeps restarting how to.
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